Meet Kate, your 24/7AI voice agent
Integrated with your shop management system. She answers every call, knows your customers, and books work around the clock.
Calling. Booking. Quoting.
The problem
Every missed call is a
customer who drives elsewhere
Every missed call is a booking handed to your competitor. While your manager runs the counter and the bays, the phone rings out to voicemail. Kate picks up every time, books the job in real time, and keeps your bays full.
1 in 3
Calls go unanswered
When your team is busy with customers, the phone keeps ringing and about a third of calls never get picked up.
<20%
No one leaves a voicemail
Most callers won't leave a message. They simply hang up and call the next shop on the list instead.
$400+
Lost on every missed call
One missed call can mean one lost job. Just a few each day quietly adds up to thousands every month.
These are typical numbers for a busy shop. Run your own numbers below.
AI Calling · Live
Hear Kate handle a
service call
Kate answers on the first ring, pulls up the vehicle's history, books the job against your live calendar, and writes it back to your CRM. No missed call, no voicemail tag. Press play to hear a real sample call
Natural, conversational voice that knows your shop
Pulls up customer & vehicle history instantly
Books against your live bay calendar
Logs the call straight to your CRM
Kate · AI Agent
Inbound · service call
KateThanks for calling Summit Auto Care, how can I help?
CustomerMy brakes are squealing, can I get in this week?
KateI have Thursday at 9 AM with a free inspection. Shall I book it?
CustomerYes, that's perfect.
Booked · Thu 9:00 AM
Brake inspection · logged to CRM
Live flow
A real call, broken
into six steps
Press play. Watch Kate take a service call from the first ring to a booked job, exactly the way your customers experience it.
01
The call comes in
A driver dials your shop, mid-rush, after close, it makes no difference.
~0.0s02
Kate answers
She picks up before the second ring and greets them in your shop's name and voice.
<1s to answer03
She hears the job
"My brakes are squealing" becomes a brake inspection, not a message to call back.
~3–5s04
She checks the bays
Real availability from your live calendar, not a script reading out fixed slots.
~1s lookup05
She books the slot
Confirms the time, captures the vehicle and contact details, and locks it in.
auto-booked06
Your team is told
SMS confirmation to the customer, the job on your calendar, transcript in the CRM.
instantIntegrations
She feeds the system
your shop already runs
Kate does not replace your shop management system. Bookings, estimates and call summaries are written back into the records your team already works from, no rip-and-replace, no double entry, nothing new for the advisor to learn.
Every call logged with a full transcript and summary
Estimates posted straight back to the repair order
Not on our list yet? We build the integration for you
Live today
RO Writer
Kate reads your repair orders and writes back to them. The DVI pipeline prices the estimate and posts parts and labour straight onto the RO.
Everything else
Built for whatever you run
We would rather build the one integration you actually need than list twenty you do not. Tell us your system and we will wire Kate into it, included on the Persona plan.
Custom integrations are included on Kate Persona. If you are on Starter or Standard, we will quote it.
ROI calculator
What are missed calls
costing your shop?
Enter a few details about your shop and see the numbers for yourself, updated instantly, no sign-up required.
Your numbers
Kate books the diagnostic, quotes the job and runs the inspection.
Busy, after-hours, or nobody free to pick up. A third is typical.
Leaking every month
$19,641
in work Kate would have booked while your line was busy
Calls you never picked up
273
Jobs booked by someone else
49
Lost over a year
$235,691
Phone hours Kate hands back, weekly
12h
Estimates from the figures you enter. Assumes 60% of missed callers never ring back and 30% of the calls Kate recovers turn into booked work. Revenue, not profit.
Pricing
Pricing that pays for itself
One booked job a month covers it. Most shops see that in a week
Off-hours coverage
Kate Starter
$135/month
Kate covers your phones after hours and when the lines are busy
- After-hours & overflow call answering
- CRM System
- Online Scheduler
- Basic Analytics
- Email Support
- Full-time call answering
- Custom persona & voice
POPULAR
Full-time · Most popular
Kate Standard
$299/month
Kate answers every call, all day, every day your full-time front desk
- Everything in Starter
- Full-time 24/7 call answering
- AI Estimate Builder
- Advanced Analytics
- Call Recording
- Priority Support
- Custom persona & voice
Full-time · Custom
Kate Persona
$399/month
A full-time Kate tuned to your brand custom voice, persona and workflows
- Everything in Standard
- Custom persona & voice
- DVI AI Assistant
- Custom Integrations
- Dedicated Account Manager
- 24/7 Phone Support
Launch your shop to
the next level
Put Kate and the whole ServiceGeni team on your front desk. Setup takes minutes.